Thank you for choosing Clairmont Animal Hospital as your veterinary care provider. We value your trust in our ability to care for your pet and we promise to provide your companion with the compassionate and high-quality treatment he or she deserves. To understand what to expect for your first visit to our practice, please read through this page thoroughly. You will find all the practical information you need, such as a map and directions to our office, practice hours, payment policies, and more.
Hours of Operation
- Monday – Friday: 7:30 a.m. – 7:00 p.m.
- Saturday: 8:00 a.m. – 5:00 p.m.
- Sunday: 1:00 p.m. – 5:00 p.m.
What to Expect
Your first visit to Clairmont Animal Hospital establishes a vital foundation for our relationship with you and your pet. During this visit, we make sure to obtain important background information, such as your pet’s medical history, while also giving you time to get to know your veterinarian.
New Client Forms
To save some time at your first visit, please print and complete the following patient forms in advance of your appointment.
- New Client Information Form
- New Client - Patient Information Form
- Boarding Form
- Risk assessment form—This will help us develop an immunization program that fits your pet's individual lifestyle
Appointment Policy
Our patients are seen in the following order: emergencies, then appointments. We will do our best to honor your appointment time; however, if there is a patient involved in an emergency situation, we must address the needs of that patient first.
If you are dropping off your pet for the day for medical care or a surgical procedure, we ask that you arrive no later than 9 a.m. This allows the staff and veterinarians to assess your pet’s needs and begin medical care/treatment more quickly.
Emergency Care
We provide emergency care during normal business hours and have a veterinarian on call until 10 p.m. to answer any questions you may have regarding your pet's emergency or urgent care needs. For more information on emergency care, please visit our emergencies page.
Payment Options
All payments are due at the time of service. We do not provide payment plans or arrangements. Fees for follow-up visits are not included in most initial procedures and will be billed separately as services are rendered. We accept the following forms of payment with proper identification:
- Cash
- Checks
- Scratchpay
- CareCredit
- Credit cards: MasterCard, Visa, American Express, Discover
In the event that your pet needs hospitalization, you may be asked to leave a partial deposit. The initial deposit will include the office visit plus half of the estimated cost of treatment. The balance is due upon completion of services. The full fee is required at the time of discharge.
For more information on our payment and financing options, please call or visit our receptionist for assistance.
To schedule your dog or cat’s appointment with us, please contact us today at (404) 633-6163 or via email at clairmont@clairmontvets.com.